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Customer Service Representative

Date Posted: October 06, 2024, 12:56 am
Company Name Banglalink
  • Number of Vacancy:

    1
  • Category:

    Customer Support/Call Centre
  • Job Level:

    Mid Level
  • Working Hours:

    8
  • Years of Experience

    1
  • Salary Range:

    20000
  • Job Location:

    Dhaka
  • Preferred Age:

    25 (years)
  • Required Education:

    BSc
  • Vacancy Nature:

    Full time

Description

    Need to handle incoming calls to the prospective customers pertaining to the Client's business.
    Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
    Identify customer needs, clarify information and provide solutions.
    Perform every call actively to solve client's problem.
    Refer unresolved customer grievances to designated persons for further investigation.
    Obtain and examine all relevant information in order to assess validity of complaints and to determine possible causes.
    Report time to time to the team leader for complicated issues.

Work/Educational Requirements

    Must be graduated from any reputed University / Institutions.
    Diploma completed candidates are also encourage to apply.

Benefits

N/A

Job Deadline : Expired

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